Mercure Telford Centre Hotel

hotel, and I am delighted to give it a perfect 5 out of 5 rating. From the moment I entered, the staff's warm welcome and genuine hospitality set a positive tone for my visit. The rooms were not only impeccably clean but also tastefully decorated, creating a cozy and inviting atmosphere. The attention to detail in amenities and room service was remarkable, making my stay truly comfortable. The hotel's central location was a definite plus, providing easy access to key attractions and dining options. The on-site restaurant exceeded my expectations with its diverse menu and delicious offerings. What truly stood out, though, was the staff's commitment to guest satisfaction. They went above and beyond to ensure all my needs were met promptly and with a smile.

Good hotel with great facilities with the gym, pool and spa. Rooms are well appointed however, single glazing and metal frames through the hotel mean it can feel very cold in spots and windows draughty and whistle. Restaurant food is decent, albeit slightly expensive for what is provided. Offer is helpful as not located near other options for food nearby. Restaurant service, especially Dean and Shan was great and very attentive. Snack options would be helpful due to lack of stores nearby